Privacy Policy

Confidentiality and security are paramount values for us and we are therefore committed to ensuring the User’s privacy at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining it to you:

• Who is responsible for the processing of your data.
• For what purposes we collect the data we request from you.
• What is the legitimation for their treatment.
• How long we keep them.
• To which addressees your data are communicated.
• What your rights are.

Data controller

THE FRANCHISE FACTS. E.mail: [email protected]

Purpose, legitimacy and conservation

Purpose: to provide you with a means of contacting us and responding to your requests for information, as well as to send you communications about our products, services and activities, including by electronic means, if you check the acceptance box.

Legitimation: the user’s consent by requesting information from us through our contact form and by checking the box to accept the sending of information.

Conservation: once your request has been resolved through our form or answered by e-mail, if you have not generated a new treatment, and if you have accepted to receive commercial shipments, until you request the cancellation of them.

Sending emails to the contact address

Purpose: to answer your requests for information, to attend to your requests and to answer your questions or doubts.

Legitimation: the user’s consent to request information from us via e-mail.

Retention: once your request has been answered by e-mail, if you have not generated a new treatment.

Obligation to provide us with your personal data and consequences of not doing so

The provision of personal data requires a minimum age of 14 years or, where appropriate, sufficient legal capacity to contract.

The personal data requested are necessary to process your requests and/or provide you with the services you may require, so if you do not provide them, we will not be able to attend you correctly or provide you with the service you have requested.

In any case, we reserve the right to decide whether or not to add your personal data and other information to our databases.

Recipients of your data

Third parties that help us provide IT services, such as platform providers, hosting services, maintenance and support for our databases, as well as for our software and applications that may contain data about you.

Advertising, marketing, digital media and social networking agencies to help us deliver advertising, marketing and campaigns, to analyse their effectiveness and to manage your contact and questions.

Third parties that help us provide digital services, CRM, web analytics and search engine, user-generated content healing tools.

Rights in relation to your personal data

Any person may withdraw his or her consent at any time, when it has been granted for the processing of your data. In no case shall the withdrawal of this consent condition the execution of the subscription contract or the relations generated previously.

You may also request access to or rectification of your personal data when it is inaccurate; request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected; request limitation of your treatment in certain circumstances; request the opposition to the processing of your data for reasons related to your particular situation; request the portability of data in the cases provided for in the regulations; and exercise other rights recognized in the applicable regulations.

Where and how to request your rights: by writing to the data controller at his postal or electronic address, indicating the reference “Personal Data”, specifying the right to be exercised and with regard to which personal data. If you have any disagreements with the company regarding the processing of your data, you may file a complaint with the Data Protection Agency.

Security of your personal data

With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organisational measures to guarantee the security of the personal data supplied from its alteration, loss and unauthorised processing or access.

Updating your data

It is important that in order for us to keep your personal data up to date, you inform us whenever there have been any changes in them, otherwise we are not responsible for the accuracy of them.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website.

Cookies policy

THE FRANCHISE FACTS has developed this policy to inform you of what a cookie is, which we use on this website and to help you manage it as you see fit.

A “Cookie” is a small text file that a website stores in the user’s browser. Cookies facilitate the use and navigation of a website and are essential for the operation of the Internet, providing countless advantages in the provision of interactive services.

Cookies are used, for example, to manage the user’s session, by reducing the number of times he has to enter his password, or to adapt the contents of a website to his preferences. Cookies can be “session” cookies, so they will be deleted once the user leaves the website that generated them, or “persistent” cookies that remain on your computer.